In the workplace, the only constant is change. As a result,\u00a0people always need to learn new skills, follow new\u00a0procedures, and master new information.<\/p>\n
Except that’s not really true. What people need is to achieve new\u00a0results, or different results, following such change. However, it’s not always necessary to learn in\u00a0order to produce the desired results.<\/p>\n
A job aid is external information someone uses on the job that reduces\u00a0the need to memorize while enabling that person to produce the desired\u00a0results.\u00a0For\u00a0many\u00a0<\/strong>tasks, especially if they have\u00a0many steps, or\u00a0complicated\u00a0steps, or\u00a0if it’s\u00a0especially\u00a0important to do them correctly, job aids can\u00a0lower or even eliminate the need to “learn” information.\u00a0Checklists at a hospital operating room or on aeroplanes are a form of job aid;\u00a0in critical situations people should not\u00a0rely solely\u00a0<\/strong>on their memory. Instead, the checklist is a faithful, patient reminder.\u00a0In a crisis, a\u00a0job aid\u00a0helps you proceed\u00a0<\/strong>step by step to the desired result.<\/p>\n Job aids even make staff training better. Instead of spending time on\u00a0memorizing information that doesn’t need to be memorized, staff can\u00a0learn in training how to do their work using the job aid \u2013 and apply\u00a0that same guide, back on the job.<\/p>\n \u00a0<\/em>This week’s guest writer, Dave Ferguson, has created job aids for organizations like GE, Kraft Foods, and the corporation that administers public-sector pensions for the province of British Columbia. He’s given workshops on building job aids at professional conferences, and shares examples and advice at Dave’s Ensampler<\/a><\/em>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":" In the workplace, the only constant is change. As a result,\u00a0people always need to learn new skills, follow new\u00a0procedures, and master new information. Except that’s not really true. What people need is to achieve new\u00a0results, or different results, following such change. However, it’s not always necessary to learn in\u00a0order to produce the desired results. A […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[14,15],"tags":[],"class_list":{"0":"post-2825","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-english-en","7":"category-wordoftheweek-en","8":"entry"},"_links":{"self":[{"href":"https:\/\/www.yksityinenkielitoimisto.fi\/en\/wp-json\/wp\/v2\/posts\/2825","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yksityinenkielitoimisto.fi\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.yksityinenkielitoimisto.fi\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.yksityinenkielitoimisto.fi\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yksityinenkielitoimisto.fi\/en\/wp-json\/wp\/v2\/comments?post=2825"}],"version-history":[{"count":2,"href":"https:\/\/www.yksityinenkielitoimisto.fi\/en\/wp-json\/wp\/v2\/posts\/2825\/revisions"}],"predecessor-version":[{"id":2831,"href":"https:\/\/www.yksityinenkielitoimisto.fi\/en\/wp-json\/wp\/v2\/posts\/2825\/revisions\/2831"}],"wp:attachment":[{"href":"https:\/\/www.yksityinenkielitoimisto.fi\/en\/wp-json\/wp\/v2\/media?parent=2825"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.yksityinenkielitoimisto.fi\/en\/wp-json\/wp\/v2\/categories?post=2825"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.yksityinenkielitoimisto.fi\/en\/wp-json\/wp\/v2\/tags?post=2825"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}